Rayon API Terms of Service
Version 2026-10-14 · Effective 14 October 2026
1. Your agreement with us
Rayon API is a trading name of FLIPPIFY LTD, a limited company registered in England and Wales, company number 16548611, with registered office at 61 Bridge Street, Kington, United Kingdom, HR5 3DJ. Our UK VAT number is GB496669318. Contact support@rayonapi.com for account, billing, legal or support questions.
These Terms cover our website, dashboard and API. You must be at least 18 and able to enter into this agreement. If you use the service for an organization, you confirm that you have authority to accept these Terms for it. A separately signed agreement takes precedence where it expressly changes these Terms. Our Privacy Policy explains how we handle personal information.
2. Accounts and access
Sign in using Discord. Before using the customer dashboard or API, you must agree to the current Terms and acknowledge the Privacy Policy. We record the document versions and acceptance time. We may require renewed acceptance when the documents change.
You are responsible for your account, API keys and integrations. Keep keys server-side and confidential, revoke exposed keys promptly, and tell us about suspected compromise. Do not impersonate another person, share credentials to evade limits, or transfer or resell API access without our written agreement.
Access is reviewed for each domain, product and declared use case. Approval applies across your account’s keys within the granted scope. An explicit subdomain wildcard does not automatically include the apex domain. Pending, rejected or revoked grants do not authorize requests. Approval rules may allow immediate decisions; other requests receive human review, without a guaranteed review time. You can ask support to review a decision.
3. What the API provides
Our launch product generates Shape antibot telemetry headers from material and request context supplied by your integration. Use the documented /v1/shape endpoint with uploaded scripts or an unexpired material reference, a profile and the exact intended request. The API does not fetch target pages for you or supply session cookies. Your integration handles material collection, cookies, networking and subsequent target requests.
A successful generation returns six telemetry headers whose prefix depends on the supplied material. It confirms header generation, not permission to access a website or acceptance by that website. Third-party protection, browser and session state, network conditions and target behavior affect integration results. Products marked Coming soon are not available until released.
Accounts have a rate limit shared across all keys: 15 RPS for trial accounts, 500 RPS for general accounts and 5,000 RPS for enterprise accounts by default, with custom enterprise limits where configured. The dashboard shows the effective account ceiling. These limits apply alongside concurrency, payload and service-capacity controls. There are no daily or monthly call caps. The rate limit is a ceiling, not a promise that the service can process that volume continuously. Unless agreed in writing, no contractual uptime, response-time, target-acceptance or support SLA applies. We operate the service with reasonable care and skill and may maintain or update it to preserve security and reliability.
4. Acceptable use
Use Rayon API for lawful public-data collection and authorized integrations, including retail price and stock monitoring, sneaker-release research, resale-market analysis, travel research and testing within permission you hold. You are responsible for the law, target permissions and third-party rights applicable to your activity. Our domain approval is platform authorization; it does not grant permission from the target or override its restrictions.
Do not use the service for unauthorized access; bypassing authentication, payment or paywalls; credential attacks; fraud; identity theft; unlawful personal-data collection; harassment; denial-of-service; or disruption. Do not evade purchase limits, anti-fraud controls, account suspensions, our domain grants, rate limits or billing controls. Do not provide passwords, card data or unnecessary sensitive information in scripts, cookies, URLs, profiles or support notes.
We may investigate credible misuse, request clarification of your use case and restrict affected access while investigating. Report misuse to support@rayonapi.com with the relevant target and request details, without sending secret keys or session tokens. We may agree confidentiality arrangements with enterprise customers before sensitive details are shared.
5. Pricing and prepaid funds
All prices are in USD. Listed prices include applicable tax; the total is shown before payment. Standard pay-as-you-go usage costs $5.00 per 1,000 successful generations. Top-ups add prepaid service funds to your account. Funds are used only when no weekly allocation remains and do not expire while your account remains open, subject to refunds, disputes and account closure below.
Weekly subscriptions are prepaid and renew every seven days from the paid billing period, until canceled:
- $50 per week: 12,000 generations; funded overages at $3.50 per 1,000.
- $100 per week: 30,000 generations; funded overages at $2.50 per 1,000.
- $250 per week: 100,000 generations; funded overages at $2.00 per 1,000.
- $500 per week: 300,000 generations; funded overages at $1.50 per 1,000.
Unused weekly allocations expire at the end of their paid period and do not roll over. The current paid weekly allowance is used first. After it is exhausted, successful generations spend your preloaded funds at that period’s overage rate. An unpaid renewal creates no new allowance or discount. Once your paid subscription period ends, further funded usage uses the standard pay-as-you-go rate. A rate is applied proportionately to each generation; you do not need to use a whole block of 1,000.
You must preload enough funds to cover extra usage. We do not allow requests to create a negative spendable balance, auto-top up your account or automatically bill overages to a card. Generation pauses when neither an allowance nor sufficient funds are available. Temporary reservations prevent concurrent requests from overspending.
One successful /v1/shape HTTP 200 response consumes one generation. Failed generation does not spend allowance or funds; its reservation is released after the outcome is reconciled. A later rejection by the target does not undo a successful, billable generation. /v1/usage is not billable. Purchasing funds or a subscription does not approve a domain or guarantee target compatibility.
Card payments and subscription management use Stripe’s hosted checkout and customer portal. We also accept crypto payments: contact support@rayonapi.com for supported currencies and payment instructions before sending funds. The agreed USD credit, network and transaction details govern a crypto top-up. You are responsible for sending the agreed asset to the correct address and network. No cryptocurrency is held as an investment or custodial customer balance. Enterprise pricing is agreed individually.
6. Renewal, cancellation and refunds
Cancel renewal through Manage subscription in the billing dashboard or contact support. Cancellation takes effect at the end of the current paid week. Its unused allowance and overage discount remain available until that period ends. Your API keys and prepaid funds remain usable afterward, subject to account and domain permissions. Plan changes follow the options and effective date confirmed before purchase; there is no implied mid-period prorating.
Except where required by law or expressly agreed, we do not give change-of-mind refunds for unused weekly allocations or service funds. This does not restrict your statutory rights. If we permanently discontinue the service or close your account for reasons other than your breach, we refund unused paid service funds and the unsupplied proportion of any paid subscription, unless a different lawful remedy is agreed. Contact us before closing an account with remaining funds. We will explain the treatment of unused payments when an account is suspended or closed for breach; it remains subject to applicable law.
Refunds and payment disputes reverse the corresponding service entitlement. If already-used entitlement is reversed, paid access may be paused for reconciliation; we do not automatically debit another payment method. An account balance is prepaid credit for this service, not a deposit account, transferable currency or cash-withdrawal facility.
Consumer cancellation rights
If you purchase as a consumer, you normally have 14 days from entering an online service contract to cancel without giving a reason. Email support@rayonapi.com or write to our registered office with a clear cancellation statement. You may use this form, but do not have to: “I give notice that I cancel my Rayon API service contract. Order or account reference: ____. Ordered on: ____. Name: ____. Address: ____. Date: ____.” Add a signature if sending it on paper.
Checkout separately asks whether you expressly request service to start immediately during that period. That request does not waive your rights. If you cancel after requesting an early start, any charge for service supplied must be lawful and proportionate, and any required refund will be made. We do not treat account creation, an allocation or a purchase alone as loss of the right to cancel. Where a refund is due, we return it within 14 days of your cancellation notice where cancellation law requires reimbursement, using the original payment method unless you agree otherwise, without a refund fee. Rights for a faulty or misdescribed service also remain.
We will communicate price or material subscription changes before they affect future purchases or renewals. They do not retroactively change completed purchases. You may cancel renewal before a notified change takes effect.
7. Material, intellectual property and confidentiality
You retain your rights in material you provide and authorize us to process it only to deliver, secure and maintain the service. You confirm that you have the rights and lawful basis needed to supply it. Our proprietary software, service and branding remain ours or our licensors’; your permitted use does not transfer ownership. Open-source components and published SDKs retain the rights granted by their respective licenses.
Do not copy, reverse-engineer or resell our proprietary service except where an applicable license or mandatory law permits it. Confidential information supplied for support or an agreed enterprise engagement is used for that purpose and shared only as necessary with authorized personnel, providers or as legally required. A separate mutual NDA may specify additional protections.
8. Suspension and closure
You can revoke keys in the dashboard and request account closure through support. We may suspend or terminate access for a material breach, unlawful use, security threat or failure to resolve a payment dispute. Where practical, we provide a reason and an opportunity to seek review or remedy the breach. Immediate restriction may be necessary to protect systems or other people.
Closure ends access but does not automatically erase records required for accounting, disputes or security. Our Privacy Policy describes retention and data rights. Obligations concerning accrued payments, confidentiality, intellectual property and disputes continue where necessary after termination.
9. Liability and governing law
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or consumer right that cannot lawfully be excluded or restricted.
For business customers, subject to that protection, we are not liable for indirect or consequential losses, lost profit, lost revenue, loss of business opportunity or losses caused by a third-party target’s refusal of access. Our total liability arising from the service in any 12-month period is limited to the greater of £1,000 and the fees you paid us for the service during that period. This limit does not reduce any obligation to refund unused payments under these Terms. Consumer liability is governed by applicable law: the business cap and business-loss exclusions do not apply to consumers.
These Terms are governed by the law of England and Wales. Business disputes fall within the courts of England and Wales. Consumers retain any mandatory protection and right to use courts available under the law of their usual place of residence. Contact support first so we can try to resolve a complaint; doing so does not prevent you exercising legal rights.
10. Changes and notices
We publish dated versions of these documents. Material changes will be communicated through the dashboard or an appropriate account channel and may require fresh acceptance before further API use. Changes do not retrospectively remove rights from an existing purchase. If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful. A failure to enforce a provision on one occasion does not waive it generally.
Keep a copy of the version you accept and the payment confirmation for your records. You can contact support@rayonapi.com for a copy of an applicable policy version or billing record.